SRW AucklandStructural Retaining WallsCall027 426 5090Tell us about your project

01A clear place to start

Tell us about your retaining wall.

Enough context for a useful first conversation. You do not need to identify the wall type, the engineering requirement or the consent pathway. That is our job. There is no minimum size of job worth sending.

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  • 01Full property address required
  • 02Name, email and phone required
  • 03Photos can follow by email, once we reply
  • 04Unsure is a valid answer throughout
  • 05Sent straight to us, nothing else

Step 1 of 2

Start with the property and what you know.

Three short answers give enough context to start. No wall diagnosis or technical decision is expected.

Which description is closest? Required

Choose “Not sure” if needed. This is only for initial triage.

Describe what you can safely observe and what you would like to achieve. Do not diagnose the cause.

Add site details or photographs Optional
Anything else that may help initial triage?
Immediate safety concern?

Do not rely on this enquiry. Keep clear of the area, contact emergency services if there is immediate danger, and seek urgent site-specific advice from an appropriately qualified professional.

Exit enquiry

Useful to have

None of this is required to get started.

Unsure is a valid answer to every question on the form. This is what helps us prepare for the first site conversation, not a barrier to sending it.

Never enter an area you believe may be dangerous to gather information. If there is immediate danger, contact emergency services and seek urgent site-specific advice from an appropriately qualified professional.

  1. 01Full property address and your relationship to it
  2. 02What you can safely see, and roughly where the wall sits
  3. 03Approximate height and length, or Unsure
  4. 04Nearby buildings, driveways, pools, boundaries or other walls
  5. 05Access and any known water or drainage behaviour
  6. 06Existing plans, reports or consent material, if you have them
  7. 07Photographs taken only from a safe position
  8. 08Timing, and who else is involved in the decision